Call us 0845 126 4098
 |
Making a reservation
Discounts
Easy Pay Scheme
Green Donation
Conditions of Hire
Cancellation Insurance
Personal Holiday Insurance (Optional but recommended)
Additional Charges explained
Maps and Guide books for sale
Click here to download a pdf of the 2008 brochure hire charges.
Click here for the SSL Secure booking form
Click here for the SSL Balance of Hire payment form
Click here for the Booking Form (Print and Fax version)
Booking with us could not be easier. We will be delighted to assist you in making your decision regarding which boat, route and base best suits you.
Our booking office is open 7 days a week, every day of the year except Christmas Day and Boxing Day. For availability and booking enquiries, advice and information you can contact the office from 8.30am to 6pm weekdays and 9am to 5pm at weekends (and on public holidays), or visit this website 24/7!
Use the online availability checker to find out which boats are available.
You can choose either to phone to make your reservation or use the on-line form to make your booking straight away.
Lo-call on: 0845 126 4098
From overseas: +44 1905 610660 (normal overseas charges apply)
If you have Skype installed on your PC click 
to call us for free worldwide. Skype: ukboathire
If making your provisional booking by telephone, we will hold the reservation for seven days. Complete the booking form in the brochure or on the website , making note of the reference number that you will have been given. Send it to us with your deposit payment (or full payment if your holiday starts within 8 weeks) and with any vouchers or offers being claimed.
If making your reservation on line, you will complete the booking form straight away. However, the availability of the holiday is not confirmed until you receive an email or telephone call from the booking office, with your booking reference number.
As soon payment is received we will send holiday confirmation documents by post.
We look forward to welcoming you aboard.
Click here to return to 'Making your booking' menu
Discounts
The following discounts are available to those booking longer holidays, or more than one holiday in the year. These discounts may not be used in conjunction with any other offer or discount.
The greater of either:
£50 or 5% off brochure price for bookings of 10/11 nights
£100 or 10% off brochure price for
bookings of two consecutive weeks
£150 or 15% off brochure price for bookings of three consecutive weeks
£200 or 20% off brochure price for bookings of four consecutive weeks
Half price second week
For holidays of two consecutive weeks commencing between 15th March 2008 - 28th June2008 and 30th August - 25th October, the cheaper week will be charged at half the brochure price.
25% second holiday discount
If you book a holiday of a week or more to start in June, July or August, you will be entitled to a 25% discount on any holiday taken during the weeks marked with a red star (*) on the price table. This applies only to two holidays taken in 2008
Click here to return to 'Making your booking' menu
Additional Charges Explained
Accidental Damage Waiver (Compulsory)
The Accidental Damage Waiver Fee of £45 covers you in the event of
damage, loss or accident to your boat or its inventory during your
holiday. It is non-refundable and avoids the requirement for a damage
deposit payment of £500 to cover the insurance excess pending any
claims. There are certain exclusions:
- Any claims arising from excessive speed (the limit is 4mph)
- Damage arising from negligence, malicious or intentional damage to the boat, its inventory, third party property, the canal and its structures.
- Damage to the rudder, skeg or transmission due to contact with a lock sill.
- Return of the boat late and/or in an unclean condition.
Cancellation Protection Plan (Required)
Once a deposit has been paid and a booking confirmed, a contract
exists and you will be liable for the whole of the hire charge even if you
are prevented from taking your holiday. The Company have arranged a
Cancellation Protection Plan (CPP) to offer protection against this
liability in certain circumstances.
The charge for the CPP is calculated at the rate of 4% of the hire charge
payable. CPP payments are not refundable.
The fee is automatically added to the initial payment and will only be
waived if:
a) the whole cost of the holiday is paid on booking and written
confirmation is received that you accept the risk of no refund if
cancellation becomes necessary or
b) if you have a cancellation insurance with cover that is comparable or
exceeds our scheme, and can provide documentary evidence of such at
the time of booking the holiday.
Payments for the cancellation
protection plan are not refundable.
Where any of the qualifying circumstances are met, all hire monies paid
will be refunded less the CPP subscription fee and you will be absolved
from liability for any balance of hire payment outstanding. The decision
of The Company on all claims will be final.
- CPP only covers complete cancellation prior to the start of the holiday. It does not give a partial refund in the event of one or more persons being unable to take their place in the crew.
- Cover is only provided to those people detailed with names and addresses shown on the booking form.
- Any claim must be supported by suitable documentary evidence.
- Any claim must be made at the earliest opportunity by telephone and then be confirmed within seven days by Recorded Delivery Mail.
Qualifying Circumstances
Death, injury, illness, pregnancy complications or confinement
immediately prior to holiday commencement (certified in all cases by a
qualified registered medical practitioner).
Death, injury, illness, pregnancy complications or confinement (certified
in all cases by a qualified registered medical practitioner) of a near
relative (husband, wife, father, mother, parent-in-law, sister, brother or
child) or a close business associate of any named member of the party
immediately prior to holiday commencement.
Jury or witness service (in a court of law), or redundancy (qualifying for
payment under the Redundancy Payment Act 1965).
Fire, storm, flood, subsidence or malicious damage making the hirer’s
home uninhabitable.
Police requiring the hirer’s presence following burglary at home or place
of business.
Cancelled leave orders in respect of the UK police and military
personnel.
Unforeseen occupational posting in respect of the hirer’s present
employment immediately prior to holiday commencement.
With the exception of maternity the above circumstances must occur
after the holiday has been booked and the CPP fee paid.
Credit Card Surcharge
Please note that a surcharge of 1% of the payment made will be applied if a credit card is used. If only part payment is made (e.g. deposit) by credit card and the remainder by an alternative method, the surcharge will only apply to the amount paid by credit card (overseas debit cards may also incur the 1% surcharge, please check with your card issuer to verify).
Click here to return to 'Making your booking' menu
Personal Holiday Insurance (Optional but recommended)
Summary of details – for further information, claims or queries about
this cover please contact:
P J HAYMAN & Company Ltd, Stansted House, Rowland's Castle, Hants.
PO9 6DX.
Claims Dept:
Mondial Claims 0208 666 9248
Underwriting Dept (for
cover queries) Telephone 0845 230 3526
We have arranged a special insurance scheme with Travel Insurance
specialists P J Hayman & Company Ltd to cover clients booking through
us. This insurance covers certain risks that fall outside the insurance
cover provided with the boat. This insurance is underwritten by ELVIA
Travel Insurance International N.V. (Netherlands) and is administered by
Mondial Assistance (UK) Ltd. Participation is optional, but strongly
recommended. We regret that clients from outside Great Britain and
Northern Ireland cannot be included in this scheme, but overseas
visitors can normally get this cover as part of travel insurance arranged
in their own country.
- It is important that at the date of booking you are not aware of
any reason why the proposed holiday could be abandoned. - The premium payable is for the total number of people on
board the boat and cannot be reduced if some members of
the party do not wish to participate. - All members of the party must be named on the booking form.
- We will not pay for any costs arising from a serious or chronic
pre-existing illness/ condition of any insured which has
required consultation or treatment during the 12 month
period before buying insurance unless accepted by us in writing.
Premium per person per booking:
Adults of 16 years or over £6
Children up to & including 15 years £4
The premium is dependent upon the total number of people on the
boat and cannot be offered on an individual or part-group basis.
The following is a summary of cover only and does not contain the
full terms and conditions of the contract. Full terms, conditions and
exclusions can be found in the certificate of insurance, which you
should read carefully.
Benefits per person:
a) Personal baggage and money - up to £1,500
(limit of £150 per single item)
b) Personal accident - over 16s - £5,000 death and permanent total
disablement. Under 16s - £1,000 death and £10,000 permanent
total disablement. 75 and over- no cover.
c) Personal liability up to £2,000,000
d) Medical repatriation in the UK - up to £10,000
A £40 excess under items (a) and (d) applies in respect of each claim made. Benefit under item (b) is limited in respect of children under 16.
Full details of the terms and benefits of Personal Holiday Insurance will
be sent with your booking form confirmation or on request at any time.
Note: Health Conditions
Whilst this insurance is not subject to a health warranty, all claims are
excluded WHERE AT THE TIME OF TAKING OUT THIS INSURANCE:
a) The insured person is aware of any set of circumstances, which
would reasonably be expected to give rise to a claim.*
b) Any person including those not travelling whose condition may give
rise to a claim:
(i) Is receiving, or on a waiting list for, inpatient treatment in a hospital
or nursing home; or
(ii) Is expected to give birth before, or within 14 weeks of, the date of
arrival home; or
(iii) Is travelling against the medical advice of a Medical Practitioner or
for the purposes of obtaining medical treatment; or
(iv) Has been given a terminal prognosis.
(v) Is suffering, or has suffered, from any diagnosed psychiatric
disorder, anxiety or depression.
* If the insured person has a pre-existing medical condition for which
consultation or treatment has been received within the 6 months prior
to the date of issue of this insurance, the excess under Medical
repatriation is increased to £80.
Click here to return to 'Making your booking' menu
Pets
There is no extra charge if you want to bring one pet with you, so this really is a holiday the whole family can enjoy together. The first pet per boat is free, but we charge £25 for each additional pet. We obviously request that the boat is returned in a clean and tidy condition and reserve the right to refuse pets or charge for any additional cleaning or repairs required as a result of pets being on board during your holiday.
Optional Berths
There is a £25 each charge for the optional high level berths in certain classes.
